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  • When will my parcel arrive?
    Your order will be delivered to Istanbul and nearby cities within 2 business days, and to cities farther away within 3 business days. Our company is not responsible for delays caused by the cargo company.
  • Return
    ​Product and price We have no refunds. If the product you bought is faulty or defective, the same product in stock is exchanged, if not, it is exchanged with another product of your choice. Non-refundable.
  • Exchange Shipping Fee?
    Departure and arrival shipping charges belong to our customers.
  • Change
    The product you want to exchange must be unworn/unused, unwashed or dry-cleaned, and its affordability must be intact. Otherwise, the exchange will not be accepted. Departure and arrival shipping charges belong to our customers. Exchange period is 3 working days from the product delivery date.
  • Exchange time
    Exchange period is 3 working days from the product delivery date.
  • Are the shipments free?
    Payment for purchases up to 1000 TL, free shipping for 1000 TL and above purchases.
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